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In response to
"Customer service is a lost art."
by
ty97
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it totally is. I'm frustrated in my new hotel by the lack of personal service. I was so spoiled in manchester.
Posted by
a-maine-da (aka amanda)
Oct 22 '09, 18:38
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since I fly the same route every week, I know my airport personnel and avis staff. I am so sad to have to re-estabish at PWM.
I feel like people take pride in their work more if you notice that they do at all.
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