ST Alpha - "Oh, so we don't have to buy a new XBox, then? They will definitely fix it? -- nm" (Reading a Post)

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In response to "Sometimes turning it off and on will bring it back. If not, you'll have to put it in the mail." by Dr.Vermin

Oh, so we don't have to buy a new XBox, then? They will definitely fix it? -- nm

Posted by kelly (aka kelly) Nov 15 '09, 11:48

(No message)

Responses:

it can take up to 3 weeks for them to fix it -- nm - Beryllium Nov 15, 11:52 1
- They use to send you a box but now you have to box it yourself but you can print out a shipping label -- nm - eag Nov 15, 11:53
Go online and fill out a repair order -- nm - eag Nov 15, 11:51
I think it depends on the age of the box, but I'm not sure - if it's over three years old, they may not fix it for free -- nm - Beryllium Nov 15, 11:50
Yes. It's related to a overheating problem that is so common, they're fixing everybody's for free, regardless of age. -- nm - Dr.Vermin Nov 15, 11:49 5
- oh, they lifted the age limit? -- nm - Beryllium Nov 15, 11:50 4
  - Nope...here's what the support site says... - Krusty Nov 15, 11:53 1
    - I didn't mean to paste all of that, just the question and answer. Oops. -- nm - Krusty Nov 15, 11:54
  - Nope its still a 3 year extended warranty for RROD problem -- nm - eag Nov 15, 11:52
  - I'm pretty sure. Mine was definitely over warranty. -- nm - Dr.Vermin Nov 15, 11:51

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