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In response to
"oh, they lifted the age limit? -- nm"
by
Beryllium
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Nope...here's what the support site says...
Posted by
Krusty (aka Krustylu)
Nov 15 '09, 11:53
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Console Repair Frequently Asked Questions
Aliquam laoreet pede
Xbox Warranty
* What types of repairs are covered by the Xbox Warranty?
* My Console shows three flashing red lights on the Ring of Light. Am I covered for warranty service?
* Is cosmetic damage to the console covered under warranty (scratches, cracks, nicks)?
* I believe my console is still in warranty, but your Web site shows that I'm out of warranty. What should I do?
* What is the Xbox Post-Service Warranty?
* How much does it cost for an out of warranty repair?
Repair
* Who is eligible to request a repair online?
* What countries are able to use the online repair request tool?
* Why is there a difference in the cost of submitting a repair online vs. over the phone?
* How long does the repair process take?
* Can I request repair for my accessories or HD-DVD player online?
* Will I receive a confirmation from Microsoft after submitting my order?
* How can I check the status of my repair?
Shipping and Label
* What are the options for shipping my console to Microsoft?
* Who pays for shipping?
* How do I find and print my shipping label?
* Do I have to use my shipping label immediately?
* How should I pack my console for safe shipment to Microsoft?
* Which courier does Microsoft use?
* Should I insure my shipment?
Xbox Warranty FAQ
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Q: What types of repairs are covered by the Xbox Warranty?
A:
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One Year Express Warranty on Console (Three Years for Three Flashing Red Lights or E74 Error Condition).
Subject to the terms and conditions of this Limited Warranty, Microsoft warrants to you only (the original retail purchaser) that, during the Warranty Period and under normal use and service, the Xbox Console will substantially conform with the printed user instruction materials packaged with the Console.
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90 Day Express Warranty on Accessories.
Subject to the terms and conditions of this Limited Warranty, Microsoft warrants to you only (the original retail purchaser) that, during the Warranty Period and under normal use and service, the Accessory will substantially conform with the printed user instruction materials packaged with the Console or Accessory (unless a separate written express warranty is packaged with the particular Accessory).
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Q: My console shows three flashing red lights on the Ring of Light, or an E74 error message is displayed on the screen. Am I covered for warranty service?
A: Microsoft covers repairs for the three lights flashing red on the Ring of Light or the E74 error condition for a period of three (3) years from the original purchase date of the console. If you are out of the initial three year warranty period, you can still receive console repair service from Microsoft for three flashing red lights or E74 for a fee.
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