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Looking for some suggestions...this will sound odd but I have a hard time talking about myself in email when addressing people on a professional level

I am crafting am email to introduce myself to the customers I am responsible for the care and feeding of at my new job.

I am trying ot figure how much to tell them...

The letter has to tell them who I am and what my role is in relation to them but do you think it needs any of my history or "resume" in it - or is it better to keep it simple and be like

I am such and such
I am here to do such and such any questions contact me??


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