ST Alpha - "I always got the impression that Southwest offered phenomenal service (so I've heard) -- nm" (Reading a Post)

SlickerTalk
Search Archives
The Leaderboard
The FAQ

Login
Create Account

Search Dr. S. Talk
TT/ST Wiki
How Well Do You Know ...

RSS Feed

Hosting by DigitalOcean

Support ST on Ko-Fi

Down to Post

Backboards:

Posts: 159

In response to "The most impressive thing Southwest Airlines has ever done is to convince people that they are cheaper than othe airlines." by adventy97

I always got the impression that Southwest offered phenomenal service (so I've heard) -- nm

Posted by Hotkiss (aka hotkiss7348) Dec 14 '09, 12:28

(No message)

Responses:

bleh. they occasionally have good deals, but you're getting Wal-Mart type service by comparison -- nm - Guy Dec 14, 12:32 2
- I wonder how it got into my head, then, that it is supposedly the best airline in the USA aside from Virgin -- nm - Hotkiss Dec 14, 12:34 1
  - good marketing, good brand management. And folks that regularly fly Southwest do seem satisfied with the airline. - adventy97 Dec 14, 12:37
a myth, buoyed by their TV show on TLC -- nm - Beryllium Dec 14, 12:30 2
- IME, they have a different, more laid-back approach to the customer experience. They allow/encourage their FAs to sing or make jokes. - adventy97 Dec 14, 12:32 1
  - You should fly Westjet. -- nm - Beryllium Dec 14, 12:33

Post a message top

Replies are disabled on threads older than 7 days.