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In response to
"a myth, buoyed by their TV show on TLC -- nm"
by
Beryllium
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IME, they have a different, more laid-back approach to the customer experience. They allow/encourage their FAs to sing or make jokes.
Posted by
adventy97 (aka ty97)
Dec 14 '09, 12:32
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Less professional/stuffy/business travel feel, more vacation/leisure/we-are-your-fun-friends feel.
Whether the actual service is any better (it's peanuts and coke, after all) I don't know.
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Responses:
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