In response to
"I wonder how it got into my head, then, that it is supposedly the best airline in the USA aside from Virgin -- nm"
by
Hotkiss
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good marketing, good brand management. And folks that regularly fly Southwest do seem satisfied with the airline.
Posted by
adventy97 (aka ty97)
Dec 14 '09, 12:37
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At least partly (I'd guess) because they feel they got a good value (whether they actually did or not being irrelevant....)
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