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In response to "I've never flown Southwest but all I ever hear from users is love for the airline. So enlighten me, please. -- nm" by Mop

I like that they have so many direct flights. I *hate* that 90% of the times I've flown with SW, they have had delays.

There have only been a handful of times where my flights left on time. A lot of the time, the delays were longer than the flight from PVD - BWI.

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