In response to
"re Comcast: Lousy service, lousy signal, obscene pricing. -- nm"
by
Loosi Lou Who
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doh! lir: The reason we quit them was we were on an introductary offer, paid through bill pay, after the intro period ran out our bill quadrupled.
Posted by
Stephen (aka Sceire)
Dec 22 '09, 10:49
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When I received the first bill and called customer service to see if there was anything I could do about it (like break it into two payments, it was close to $200, and at the time we were living penny to penny), and I asked why we hadn't been given any notice that the intro period was running out and how much our bill was going up to and they responded, to paraphrase, "that's your responsibility, it's not our responsibility to manage your finances for you, or help you figure out when 12 months has gone by." After speaking to a supervisor and getting the same attitude we canceled on the spot.
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Responses:
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