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In response to
"
I think this is a perfect example of the consumer power of social media.
"
by
David
I mostly agree.
Posted by
ty97
Feb 26 '10, 12:24
15 years ago, that letter might have gotten her on the "Consumer Action" section of the weekly local news where some reporter says "Shame on you!" to a local business.
Certainly not the coverage social media provides.
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