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In response to "But is that to actually help them, or to find out why they're there to assign the correct window?" by MojaveMeg

i'm trying to figure that out.

they have four number series going - A, B, C, and D - for new SS cards, disability, retirement, and 'other business.'

I got sick and tired of playing phone tag with the manager here, so I decided to drop in to discuss a few cases i'm working on. so I picked 'other business'

but it doesn't seem like any other lines are moving any faster.


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