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In response to
"The bad thing about 10% is the guy can't know whether he sucks, or you suck. I think you need to go sub-5% to make it clear that he sucks, not you. -- nm"
by
TFox
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This is what I'm saying. We leave enough so that they know we didn't forget and that we're not douchebags.
Posted by
Jim (aka Jim)
Apr 6 '10, 11:15
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But so little that the message that their service sucked balls should be clear as a bell.
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