ST Alpha - "Yep, it sure is." (Reading a Post)

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In response to "It's not on a debit card is it? We have all kinds of problems with them not dropping the pre-auth when the charge is applied." by MojaveMeg

Yep, it sure is.

Posted by kelly (aka kelly) Nov 29 '08, 18:44

I was triple charged for Transformers. The girl I spoke to (twice!) is telling me that she sees I was only charged once, and that the 2 extra $9.99 charges are "holding fees", and that they will be credited back to my account "within 5-7 business days."

First of all, I'm assuming she is talking about an authorization charge, which I had on my acct yesterday, for $1. The card worked, they dropped the charge today. That I expect. But $20? No way.

Secondly, if that is in fact some sort of screwed-up practice of theirs, there is no reason for that money to be held out of my account for that long.

I *know* I was triple charged.

Responses:

Oh, and PNC Bank (who by the way, did *not* charge me that overdraft fee the other day!) gave me all the info they need from Amazon to get these holds - kelly Nov 29, 18:46 1
- Good - sounds like they, at least, are responsive. -- nm - MojaveMeg Nov 29, 18:53

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Yep, it sure is.

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