ST Alpha - "The Virgin Mobile saga continues. They've finally returned my email from Sept 3rd that expressed my complaints their text service, internet website, " (Reading a Post)

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The Virgin Mobile saga continues. They've finally returned my email from Sept 3rd that expressed my complaints their text service, internet website,

Posted by Qale (aka Qale) Sep 14 '10, 14:11

and customer service number were all not working. They said they were having sporadic outages. And it's taken them how many days to reply? And they were going to do what for me? Nothing!

Then they have the big brass balls to provide a link to rate their customer satisfaction.

Nice.

I'm still trying to break up with them. I told them, but they still haven't acknowledged my break up letter.

Responses:

BOA sent me a satisfaction email today. I was *so* happy to fill it out. - Spawn Sep 14, 14:13 1
- They should send you a bailout satisfaction email telling you how much they appreciated you doing that. -- nm - Qale Sep 14, 14:18
did you mail it certified so they have to sign for it? -- nm - peglegpete Sep 14, 14:13 4
- A certified email? -- nm - Spawn Sep 14, 14:14 3
  - I wasn't sure if it was an email or real letter. but they should not ignore a certified letter -- nm - peglegpete Sep 14, 14:15 2
    - I could send it to Richard Branson, but I'm not sure his private island gets mail service. -- nm - Qale Sep 14, 14:18 1
      - he get mail delivered by naked supermodels on parasail boards, and well you know weather has been iffy lately -- nm - zeitgeist Sep 14, 14:44

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The Virgin Mobile saga continues. They've finally returned my email from Sept 3rd that expressed my complaints their text service, internet website,

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