ST Alpha - "If Amazon has already delivered "the" package to my house and FedEx left it on the doorstop, how do I return/refuse it?" (Reading a Post)

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If Amazon has already delivered "the" package to my house and FedEx left it on the doorstop, how do I return/refuse it?

Posted by JaxSean (aka JaxSean) Sep 15 '10, 10:27

Can I just take it to a FedEx office or carrier and tell them to return it?

Responses:

go to the fedex website and chat with them online and ask -- nm - decline Sep 15, 10:30
did you already buy another copy? -- nm - TFox Sep 15, 10:29 19
- No, but I'll go to Best Buy on the way home. -- nm - JaxSean Sep 15, 10:30 18
  - does. not. compute. -- nm - decline Sep 15, 10:31 1
    - maybe it's the principle of the matter? -- nm - prayformojo Sep 15, 10:35
  - But... its at your house. -- nm - TFox Sep 15, 10:30 15
    - Back to my movie theater analogy, I see. If you pre-paid for a seat on premiere night, and the theater turned you away, would you want to go back? -- nm - Beryllium Sep 15, 10:31 4
      - well, that would require some effort. if they brought the movie to my house, i'd watch it. -- nm - TFox Sep 15, 10:33 1
        
        What if you bought a VIP ticket at Disney World, that said you get to move to the front of the line for the extra $80. - JaxSean Sep 15, 10:46
      - absolutely. it's not like there is anything special about premiere night. The movie (or game) isn't any different from what it was yesterday - decline Sep 15, 10:32 1
        
        there's something special about a guaranteed service that you've already paid for, that the company fails to deliver. -- nm - Beryllium Sep 15, 10:34
    - Amazon's done pissed me off. -- nm - JaxSean Sep 15, 10:31 9
      - So no joy on the phone call? -- nm - oblique Sep 15, 10:34 8
        
        I'm not sure of the point. - JaxSean Sep 15, 10:36 7
        
        but as a Prime member, its pretty easy to let your wallet do the talking without putting yourself out further. - TFox Sep 15, 10:39 4
        
        I don't think I'd be out further, other than the $60 until they receive it and refund. -- nm - JaxSean Sep 15, 10:41 3
        
        plus the new $60 for the new game, plus your time, plus giving money to Best Buy who are not better than Amazon. -- nm - TFox Sep 15, 10:43 2
        
        At least go to Gamestop :) -- nm - oblique Sep 15, 10:43 1
        
        They don't have the $20 promotion anymore - Best Buy does. -- nm - JaxSean Sep 15, 10:48
        
        I guess it's all a matter of what compensation you want. Some would say they'd be happy with $5 off or $10 off or something like that - oblique Sep 15, 10:37 1
        
        I just can't figure a price tag for the principle. -- nm - JaxSean Sep 15, 10:42
Amazon has fairly liberal return policies. Can't you just RMA it for refund and use their pre-paid shipping labels? -- nm - oblique Sep 15, 10:28 8
- He'd have to pay return shipping. -- nm - Ender Sep 15, 10:33 5
  - The initial email from them said - JaxSean Sep 15, 10:38
  - I didn't have to pay to exchange my DOA HD from Amazon. Maybe it's different on refunds but I'm not sure -- nm - oblique Sep 15, 10:34 3
    - If you get a wrong or damaged item sure. "I just don't want it anymore" isn't one of their valid reasons for them to pay for shipping. -- nm - Ender Sep 15, 10:36 2
      - Right. -- nm - Don Homer Sep 15, 10:42
      - Good to know -- nm - oblique Sep 15, 10:37
- RMA? -- nm - JaxSean Sep 15, 10:29 1
  - go to the order history page on Amazon and click the return item link -- nm - decline Sep 15, 10:31

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If Amazon has already delivered "the" package to my house and FedEx left it on the doorstop, how do I return/refuse it?

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