ST Alpha - ""I can buy this product anywhere, and chose to buy it from you, under a false pretense"" (Reading a Post)

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In response to "I'm just not sure what to rage about, and what I'd want to rectify the situation." by JaxSean

"I can buy this product anywhere, and chose to buy it from you, under a false pretense"

Posted by groiny (aka groiny) Sep 15 '10, 12:23

"that you would have it delivered by X. You failed on your end of the agreement, and I feel some restitution is involved. I am a loyal Amazon buyer, and spend roughly X with your company yearly. If you have any interest in keeping me as a customer, you will find a way to make this situation right."

Responses:

that's pretty much what I said in the email I sent yesterday, and received the "sorry bout that" email response. -- nm - JaxSean Sep 15, 12:30 3
- yeah, their email folks are pretty much just given form responses. The phone works so much better. -- nm - Kim Pine Sep 15, 12:38 1
  - (though an email about a confusing return did just cause them to refund me $10 I didn't ask for) -- nm - Kim Pine Sep 15, 12:39
- that is not good enough. - groiny Sep 15, 12:31
zactly -- nm - crash davis Sep 15, 12:27 1
- gotta tell them what they will lose if you take your business elsewhere. - groiny Sep 15, 12:30

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"I can buy this product anywhere, and chose to buy it from you, under a false pretense"

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