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In response to
"This was actually my one thought. They give me a year for free or something."
by
JaxSean
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approach it like the principal issue is they promised an item by a date, and did not deliver.
Posted by
groiny (aka groiny)
Sep 15 '10, 12:33
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your reasons for why you wanted it by then are irrelevant. Whether you would play it last night or not is irrelevant.
You can not make a promise to someone and not deliver in business without paying a price.
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