ST Alpha - "Not necessarily. IMing the reference desk is not the preferred way to report a technical problem. A lot of them get emailed directly to that dept. -- nm" (Reading a Post)

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In response to "ah. Yeah, if it was a frequent occurrence I think you'd know. -- nm" by loosilu

Not necessarily. IMing the reference desk is not the preferred way to report a technical problem. A lot of them get emailed directly to that dept. -- nm

Posted by mara Oct 25 '10, 08:47

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maybe redirecting them to tech would have been another way to handle it. -- nm - loosilu Oct 25, 08:48 1
- They don't do IM, but I could have linked to the feedback page, sure. However, I knew the problem would be solved if he just printed selected text. -- nm - mara Oct 25, 08:49

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