ST Alpha - "This was the 2nd time I've called, though." (Reading a Post)

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Posts: 159

In response to "Answer: incompetent customer service rep -- nm" by CovingtonCat

This was the 2nd time I've called, though.

Posted by kelly (aka kelly) Nov 16 '10, 15:45

I need to make sure they input the right SSN, I guess.

Responses:

*ding* MrsCY called to verify enrollment for an employee in their pension plan. She gave them the SS# twice, no match. Found out a week later they - CrankYanker Nov 16, 15:55 1
- I just got off the phone with them - my SS# was correct. - kelly Nov 16, 15:58
Well, as long as they pay the doctor... -- nm - CovingtonCat Nov 16, 15:48

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