ST Alpha - "Sorry, I'll side with her. She wasn't bitchy about it. As a customer she asked for something specific to be done that doesn't even rise" (Reading a Post)

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In response to "You're taking your kids to McDonald's. What do you expect? -- (link)" by znufrii

Sorry, I'll side with her. She wasn't bitchy about it. As a customer she asked for something specific to be done that doesn't even rise

Posted by TWuG Jan 7 '11, 07:35

to the level of "this will make your job harder, but, dammit, I'm the customer, please me!"

This is a "I wan't ketchup, please" "Oh, okay, here's some mustard instead." problem.

Responses:

Actually, in several cases, it could make the job harder. A lot of McD's have boxes of toys...boys and girls. - Jim Jan 7, 07:37 45
- I think the harm is that it's causing employees to disregard customer requests. "see a girl, pull out girl toy" - TWuG Jan 7, 07:44 2
  - that sounds more like a staff issue than an issue with the toys. -- nm - loosilu Jan 7, 07:45 1
    - It *is* a staff issue. She wasn't complaining about the toys, but how the staff distributes them. -- nm - TWuG Jan 7, 07:46
- [deleted] 41
  - I don't know dude...when I used to go through the drive through, they'd ask "Boy or girl toy" and I'd tell them 2 boy toys. - Jim Jan 7, 07:56 5
    - well, since that happened to you, clearly she's lying. -- nm - loosilu Jan 7, 08:00 1
      - Yep. That's what I said. I SO enjoy these little conversations with you. -- nm - Jim Jan 7, 08:01
    - Apparently this drive through has employees who do look and then override the customer's stated desire. -- nm - TWuG Jan 7, 07:59 2
      - So bitch to high heaven about it right there at the drive thru window. - Jim Jan 7, 08:02 1
        
        right, when they handed me the girl toy, i'd just say 'no, sorry, i asked for three bakugans.' they aren't going to waste time arguing with you. -- nm - Andie Jan 7, 08:04
  - OK, but that means she's just like all of us, in that a dumbass McD's worker effed up our order. - TFox Jan 7, 07:43 27
    - [deleted] 25
      - Sure...but they eff up my kid's ketchup and pickles only request at least 60% of the time...why is this different? -- nm - Jim Jan 7, 07:57 7
        
        I think the difference is, they make a choice taht overrides what the parent asked for. -- nm - loosilu Jan 7, 07:58 2
        
        I don't think that's the case. I think it's the fact that they pay NO attention to anything you say. - Jim Jan 7, 08:05 1
        
        That's actually a good point. -- nm - loosilu Jan 7, 08:07
        
        Condimentists! -- nm - Strongbad Jan 7, 07:58
        
        if ketchup had a gender, people could freak the fuck out! -- nm - TFox Jan 7, 07:57 2
        
        mustard - chick. ketchup dude. relish - bi -- nm - Beaker Jan 7, 08:00
        
        L3! -- nm - znufrii Jan 7, 07:58
      - OK sure, but I can't get that upset if a McD's cashier in a busy line defaults to giving little girls Hello Kitty toys. - TFox Jan 7, 07:49 7
        
        [deleted] 2
        
        if we can't mock the dumb on ST, what do we have left? - TFox Jan 7, 07:55 1
        
        [deleted]
        
        Sometimes a cashier in a busy line gives me real Coke instead of Diet. That pisses me off. I don't drink real coke, and I asked for diet. - loosilu Jan 7, 07:50 3
        
        Wait a minute...they're sexist and soda-ist? - Jim Jan 7, 07:58
        
        to the Consumerist! -- nm - TFox Jan 7, 07:51 1
        
        I guess she's asking whether it's a policy. that's legit. -- nm - loosilu Jan 7, 07:53
      - which begs the question of why she keeps going back if they keep screwing it up... -- nm - znufrii Jan 7, 07:48 8
        
        2 times a month as a treat while travelling. And if it's a choice between McD's, BK and Wendy's, I choose McD's. -- nm - TWuG Jan 7, 07:51
        
        probably because the kids like the toys. -- nm - loosilu Jan 7, 07:49
        
        [deleted] 5
        
        Yeah...but there's a McDs every couple blocks. Stop going to that one. We have a Jack in the Box down the street that hasn't gotten an order right - Jim Jan 7, 07:59 1
        
        [deleted]
        
        exactly. you know what you're getting yourself into. - znufrii Jan 7, 07:51
        
        It's yummy! - Will Hunting Jan 7, 07:49 1
        
        [deleted]
    - yeah, I won't even pull away from the window until I check. -- nm - loosilu Jan 7, 07:44
  - *nods* - Will Hunting Jan 7, 07:42 6
    - [deleted] 5
      - i hate when i ask for "no tomatoes" and they give me tomatoes, but i can deal with the frustration all by myself. -- nm - TFox Jan 7, 07:46 4
        
        If my order is constantly wrong like that I start shopping elsewhere. I hear there's a burger joint that'll fix it my way. - TWuG Jan 7, 07:49
        
        Becuase you have an outlet as well. You take off the tomatoes. How do you give your child what they want when you don't have it? -- nm - Will Hunting Jan 7, 07:48 2
        
        walk... back... to the counter? or check the bag? -- nm - TFox Jan 7, 07:49 1
        
        well, she doesn't say how she fixed it. But it does seem clear that it keeps happening and it pisses her off. -- nm - loosilu Jan 7, 07:52
that's not how it was framed, though. it was framed as "why do the toys have to be sexist"? -- nm - loosilu Jan 7, 07:37

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Sorry, I'll side with her. She wasn't bitchy about it. As a customer she asked for something specific to be done that doesn't even rise

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