ST Alpha - "You're assuming she didn't. She at least went to the corporate rep on Twitter if not to Corporate" (Reading a Post)

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In response to "So she went through all those steps? -- nm" by Jim

You're assuming she didn't. She at least went to the corporate rep on Twitter if not to Corporate

Posted by TWuG Jan 7 '11, 08:16

And since it's a recurring problem, if she's like normal people then she's looked for window staff to make the correction.

She may have skipped management at the store level.

I know I'd be pissed enough to go corporate or consumer blog if the problem was persistent.

You shouldn't have to consistently ask for your order to be corrected. That's bad business on McD's part. That it's a toy is irrelevant, it's a customer's order being screwed up consistently. That's a franchise AND corporate issue that McD's should care about getting right.

Responses:

a lot of other assumptions as well: We don't know if it's one McDonalds or many. -- nm - loosilu Jan 7, 08:17 8
- Didn'Wt she say something about when traveling? - Spawn Jan 7, 08:20 2
  - when I am traveling, I go from one place to a different place, with places in between. -- nm - loosilu Jan 7, 08:21 1
    - We always got to the same one, but if she stops while on road trips, it would probably different locations. - Spawn Jan 7, 08:25
- This. If it's the same McDonald's...then she's an idiot. It's not like McD's are hard to find. - Jim Jan 7, 08:20 2
  - [deleted] 1
    - Honestly, I'd feel different. Good for you...they keep screwing you, so you don't go there anymore. Well done and stuff. -- nm - Jim Jan 7, 08:32
- It could be many but all through the same franchisee, which means consistent practices across stores. - TWuG Jan 7, 08:20 1
  - right, my point being, we don't know, but some people here are assuming. -- nm - loosilu Jan 7, 08:21

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You're assuming she didn't. She at least went to the corporate rep on Twitter if not to Corporate

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