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In response to "a lot of other assumptions as well: We don't know if it's one McDonalds or many. -- nm" by loosilu

It could be many but all through the same franchisee, which means consistent practices across stores.

I'm looking at this from a business perspective and see a dissatisfied customer who had to go to an outside party because that business's employees couldn't make things right.

Sometimes the customer is wrong, but this customer is right.


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