|
In response to
"Distribution + Greater guest satisifaction."
by
ty97
|
Yeah, guest satisfaction is a big factor. They have surveyors out every day gauging guest attitude.
Posted by
Mop (216 lbs) (aka rburriel)
Jan 21 '11, 09:23
|
Disney isn't just another theme park. They've managed to monetize guest happiness. They're not doing it out of the kindness of their hearts. There's money to be made out of being better.
Mop
|
Responses:
|