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In response to "STisthebesttechsupport: Trying to set up my mother's new laptop. (Vista) We've connected to the network, but the network isn't connecting to the net" by Name Withheld By Request

If it says it is connected in the bottom right corner... i usually click Diagnose and Repair and it solves that issue

But I don't know if that is specifically what you are talking about.

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