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In response to "TFox - you mentioned restoring your Android phone's factory settings. How did you do that?" by JaxSean

i googled "samsung moment hard reset", but for a basic overview...

Make sure your photos and videos are saved to your pc first (didn't delete mine, but they said its a risk); power down your phone and then hold down volume down, camera button, and end call. It'll boot into a diagnostic root menu. Select master reset or something and off it goes.

You may need to call sprint to re-pair the data and gps connection to the device. But other than that... new moment.


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